Last updated August 19, 2026. This policy explains what Insight Investigative Group, LLC does with information you give us through this website, and what Florida law requires us to do with investigative records. It is written to be read, not to be impenetrable.
Who we are
Insight Investigative Group, LLC is a licensed Florida private investigative agency, agency license A3400127, investigator license C3400073, at 3413 49th St W, Bradenton, FL 34209. You can reach us at 941-297-8213 or josh@insightinvestigationsgroup.com.
What this website collects
If you submit the contact form, we collect the name, email address, telephone number if you choose to give one, the service you selected, and whatever you write in the message field. That information is sent to us by email and is used to respond to your inquiry.
Our web host keeps standard server logs, which include IP addresses and browser information, for security and diagnostics. We do not run advertising trackers on this site and we do not sell, rent or trade anything you send us.
Do not put sensitive detail in the form
Please keep the form brief. Give us enough to know what the matter is about and how to reach you, and leave the detail for the call. Email is not a secure channel, and in domestic, harassment and stalking matters the person you are concerned about may have access to your devices or accounts. If you believe that is your situation, contact us from a device and a location that person cannot reach, and do not send documents until we have spoken.
Orders placed through our ordering site
Background investigations can be ordered at order.insightinvestigationsgroup.com. That ordering site is a separate application from this website and runs on Render rather than on our WordPress host.
When you place an order we collect your name, email address and telephone number, and the details you enter about the person the report concerns: their full legal name, last known city and state, date of birth or approximate age if you give it, and any other names they have used. We collect those identifiers because a report built on incomplete ones is a report about the wrong person.
Payment is processed by Stripe. We never receive or store your card number. Stripe handles card data under its own terms and privacy policy. We receive confirmation that the payment succeeded, the amount, and the last four digits of the card.
Order notifications reach us by email through Resend. We do not use order information for marketing and we do not sell it.
Employment, tenant, credit and insurance screening are regulated under the Fair Credit Reporting Act and are not sold through the ordering site. Those are handled as managed engagements, described under Fair Credit Reporting Act below.
Once an order becomes an engagement, the resulting case file is a regulated investigative record and the two year retention requirement described below applies to it.
How long we keep inquiries
An inquiry that does not become an engagement is kept only as long as it is useful to respond to you, and you may ask us to delete it. Tell us and we will.
Investigative files are different, and we cannot delete them
Once you become a client, the case file is a regulated record rather than ordinary correspondence. Section 493.6121(2) of the Florida Statutes requires a licensed investigative agency to maintain the case file for at least two years and to produce it to the state regulator on request.
That means we cannot promise to delete an investigative file on request, and any investigative agency that offers to is either misunderstanding the statute or ignoring it. We will tell you this before you engage us rather than after.
Who can see your file
Section 493.6119 of the Florida Statutes prohibits a licensed agency from divulging or releasing the contents of an investigative file to anyone other than the client or employer, absent the client’s prior written consent or a narrow statutory exception. Those exceptions include a request or subpoena from the Florida Department of Agriculture and Consumer Services, and a lawful court order.
In practice: your file is confidential to you, we do not discuss your matter with anyone you have not authorized, and the fact that you engaged us is not something we publish. We do not use client matters as marketing examples without written permission, which is why there are no case studies naming anyone on this site.
What we will not obtain about anyone
We do not obtain bank balances or account records, telephone call records, sealed or expunged records, credit reports, or medical records. Those are protected by state and federal law and lawful access runs through a subpoena, a court order, or the subject’s own written authorization. This applies to information about you and to information about anyone we are asked to investigate.
Fair Credit Reporting Act
Where a report will be used to decide on employment, tenancy, credit or insurance, it is regulated under the federal Fair Credit Reporting Act. We handle those as managed engagements with the disclosures and authorizations the Act requires, and never as a self-serve online order.
Third parties we use
This website runs on WordPress and is hosted by Hostinger. Form submissions are delivered by email. Our separate ordering site runs on Render, takes payment through Stripe, and sends us order notifications through Resend. We use Google Analytics to measure website traffic, described under Cookies below. We use licensed investigative databases in the course of the work, under the access rules those providers and the law impose. We do not share your inquiry with anyone for marketing purposes, and we do not sell personal information.
Cookies
This site uses Google Analytics to measure how visitors find and use it. Google Analytics sets cookies and records information such as the pages you view, roughly where you are in the world based on your IP address, the type of device you use, and the site or search that sent you here. We use it to understand which pages are useful. We do not use it to identify individual visitors, and we do not run advertising or cross-site tracking cookies.
Aside from Google Analytics, this site sets only the cookies WordPress needs to function.
If you would rather not be measured, you can install Google’s official opt-out add-on at tools.google.com/dlpage/gaoptout, or block cookies in your browser settings. Neither affects your ability to use this site or to contact us. If you would prefer not to visit the website at all, the phone number above reaches a licensed investigator directly.
Your choices
You can ask what inquiry information we hold about you, ask us to correct it, or ask us to delete an inquiry that has not become an engagement. Write to josh@insightinvestigationsgroup.com or call 941-297-8213. For an active or closed investigative file, the two-year retention requirement above applies and we will explain what that means for your specific matter.
Changes to this policy
If this policy changes, the date at the top changes with it. Material changes will be described rather than quietly substituted.
This page describes our practices. It is general information and not legal advice. Statutory references are to the Florida Statutes as they stand at the date above.